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what it is
Genpact handles back-office work and tech projects for big companies that would rather not rebuild those systems themselves.
how it gets paid
Last year Genpact made $5.1B in revenue.
why it's growing
Revenue grew 6.6% last year. The growth split told the story. Advanced technology solutions rose 20% to $311 million.
what just happened
Genpact's last reported quarter beat expectations, with EPS of $0.97 versus a $0.93 estimate.
At a glance
B++ balance sheet — above average — nothing keeping you up at night
100/100 earnings predictability — you can trust these numbers
12.3x trailing p/e — the market's not buying it — or you found a deal
1.9% dividend yield — cash in your pocket every quarter
23.0% return on capital — every dollar works hard here
xvary composite: 77/100 — average
What they do
Genpact handles back-office work and tech projects for big companies that would rather not rebuild those systems themselves.
This business wins because your finance, supply chain, and customer support processes get buried inside Genpact's systems, and ripping that out is expensive and annoying. Digital Operations is 53% of revenue, or about $2.70 billion of the $5.1 billion total, which means a lot of the work is recurring. Add 140,000 employees across 30-plus countries and a 100 earnings predictability score, and you get a vendor clients stick with because changing horses mid-process is how you create your own crisis.
How they make money
$5.1B
annual revenue · their business grew +6.6% last year
total revenue
$5.1B
+6.6%
The products that matter
business process outsourcing
Core BPO
$980.3M last quarter · 3% growth from a year ago
This is still the center of gravity. It produced $980.3M in the quarter, which tells you the legacy business still pays most of the bills. The catch is the 3% growth rate. Stable is nice. Stable does not change a multiple by itself.
core engine
AI and digital transformation services
GenpactNEXT
$311M last quarter · 20% growth from a year ago
This is the smaller line item doing the heavy narrative lifting. At $311M and 20% growth, it is the clearest proof that Genpact can sell work that looks more valuable than plain labor arbitrage.
growth driver
AI-enabled workflow automation
Agentic Operations
12.5% net margin business today
Management is clearly aiming at higher-value delivery. That matters because this is already a 12.5% net margin business. Better mix needs to show up in economics, not just in the pitch deck language.
margin lever
Key numbers
20.5%
operating margin
Operating margin → money left after running the business → so what: Genpact keeps about $0.21 from each sales dollar before interest and taxes, which is strong for a services company.
23.0%
return on capital
Return on capital → profit generated from the money invested in the business → so what: this company is turning corporate plumbing into a high-return machine.
12.3x
trailing p/e
P/E → how many dollars you pay for $1 of earnings → so what: you are not paying a hype-stock price for a business growing sales 8.0% and earnings 9.5% by Value Line's estimates.
100
predictability score
Earnings predictability → how steady profits have been historically → so what: Genpact is about as far from a drama stock as this metric gets.
Financial health
B++
strength
- balance sheet grade B++ — above average financial health
- risk rank 3 — safer than 50% of stocks
- price stability 80 / 100
- long-term debt $827M (10% of capital)
- net profit margin 13.1% — keeps 13 cents of every dollar in revenue
- return on equity 26% — $0.26 profit for every $1 investors have put in
B++ — functional but not a standout on the balance sheet.
Total return vs. market
You invested $10,000 in G 3 years ago → it's now worth $9,710.
The index would have given you $13,880.
source: institutional data · total return
What just happened
beat estimates
Genpact's last reported quarter beat expectations, with EPS of $0.97 versus a $0.93 estimate.
The growth split told the story. Advanced technology solutions rose 20% to $311 million, while core business services grew 3% to $980.3 million, putting the AI piece on stage without pretending the legacy engine disappeared.
$1.29B
revenue
$0.97
eps
35.9%
gross margin
the number that mattered
The 20% growth in advanced technology solutions mattered more than the 4.3% EPS beat because it showed where future revenue growth is actually coming from.
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the global professional services firm has been a strong performer amidst the ai revolution.with ongoing advancements in that technology, the company pivoted to aidriven solutions, including agentic operations (‘genpactnext’).
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in fact, this was a key driver to third-quarter top-line growth.
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specifically, revenue for advanced technology solutions soared 20% vs. prior year, to $311 million.
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whereas, core business services achieved respectable top-line growth of 3%, to $980.3 million.
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moreover, the company was more profitable due to high-margin agents.
source: company earnings report, 2026
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What could go wrong
Genpact's risk is not "something bad could happen." It is more specific than that: the company is asking investors to re-rate a $5.1B outsourcing business because a $311M growth line is moving faster. If that gap closes, the cheap multiple stops looking temporary.
med
The AI story stalls before it becomes big enough to matter
GenpactNEXT grew 20% from a year ago, but core BPO grew 3% on a much larger $980.3M quarterly base. If the faster line slows materially while the bigger one stays slow, the market has no reason to pay up.
That is the cleanest kill criterion on the page. If the $311M line loses momentum, G keeps looking like a dependable outsourcer at 12.3x earnings.
med
Enterprise spending gets cautious and the service model feels it quickly
This is a $5.1B revenue company selling operating help to large clients. When customers slow project starts or delay transformation work, service vendors feel it in growth first and sentiment second.
The current analyst view already points to about $5B in revenue. If the business cannot even hold around that scale, the case for a $53 midpoint gets weaker.
med
Higher-value work brings higher execution and compliance pressure
Genpact handles process-heavy and data-heavy work. More AI-led delivery can improve mix, but it also raises the cost of mistakes in controls, privacy, and client execution.
This is still a 12.5% net margin business, not a software margin structure. You have less room for operational slippage than the AI framing might imply.
If GenpactNEXT cools off, if client budgets get tighter, or if higher-value delivery fails to lift the economics, you are left with the same conclusion the market already has: steady company, limited reason to pay more.
source: institutional data · regulatory filings · risk analysis
Pay attention to
key metric
GenpactNEXT growth versus core BPO growth
$311M growing 20% is the part investors want to believe. $980.3M growing 3% is the part paying the bills. You want that contrast to stay obvious.
trend
whether the multiple starts moving before the story gets crowded
At 12.3x trailing earnings, the market is still cautious. If the mix keeps improving, valuation should eventually notice. If it does not, skepticism is winning.
risk
margin discipline
A 12.5% net margin is healthy for services, but not so wide that execution mistakes disappear. More AI work needs to improve the economics, not just the branding.
earnings
the next quarterly proof point
The last quarter gave you $0.83 EPS and $1.3B revenue. Next time, the real question is whether the faster-growing work keeps earning a bigger share of the narrative.
Analyst rankings
short-term outlook
top 5%
Momentum score 1 is the highest rating. In human-speak, analysts think the stock has better near-term performance odds than most names they cover.
risk profile
average
Stability score 3 means typical stock risk. Not unusually fragile. Not especially defensive either.
chart momentum
top 5%
Technical score 1 says the trend has been strong. That helps, but price strength only sticks if the business story keeps holding together.
earnings predictability
100 / 100
Management's results are highly consistent. You are not betting on a surprise machine. You are betting on the market reinterpreting a very steady business.
source: institutional data
Institutional activity
institutions have been net buying for 3 consecutive quarters — 285 buyers vs. 205 sellers in 3q2025. total institutional holdings: 0.2B shares. net buying for 3 quarters.
source: institutional data
Price targets
3-5 year target range
$34
$71
$44
current price
$53
target midpoint · +20% from current · 3-5yr high: $85 (+95% · 19% ann'l return)
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